shipping information

International Routing Information

Our manufacturing facilities are located outside the United States. As a result, there is varied routing of your package through different European locations. This is a result of international shipping logistics, which includes factors like cargo flights and operational necessities. This practice is in place to guarantee the secure and timely arrival of your order at its final destination

SHIPPING OPTIONS
US

METHOD
ESTIMATED DELIVERY

Free Shipping
Get it Tue, Jan 7 - Wed, Jan 8

Expedited Shipping
Get it Thu, Jan 2 - Sat, Jan 4

Urgent Shipping
Get it Sat, Dec 28 - Mon, Dec 30

* Business days only, excluding weekends and public holidays
* Prices include tax
* We deliver to P.O boxes & APOs through Standard shipping only

Canada

METHOD
ESTIMATED DELIVERY

Free Shipping
Get it Sat, Jan 11 - Mon, Jan 13

Express Shipping
Get it Sun, Dec 29 - Tue, Dec 31

* Business days only, excluding weekends and public holidays
* Prices include tax
* We don't deliver to P.O boxes

UK

METHOD
ESTIMATED DELIVERY

Expedited Delivery
Get it Mon, Jan 6 - Wed, Jan 8

Urgent Delivery
Get it Sun, Dec 29 - Mon, Dec 30

* Business days only, excluding weekends and public holidays
* Prices include tax
* We deliver to P.O boxes & APOs through Free or Standard shipping only

Germany

METHOD
ESTIMATED DELIVERY

Free Shipping
Get it Tue, Jan 7 - Wed, Jan 8

Urgent Shipping
Get it Mon, Dec 30 - Tue, Dec 31

* Business days only, excluding weekends and public holidays
* Prices include tax
* We deliver to P.O boxes & APOs through Free or Standard shipping only

Australia

METHOD
ESTIMATED DELIVERY

Free Delivery
Get it Mon, Jan 6 - Wed, Jan 8

Express Delivery
Get it Fri, Jan 3 - Mon, Jan 6

* Business days only, excluding weekends and public holidays
* Prices include tax
* We deliver to P.O boxes & APOs through Standard shipping only

Singapore and Hong Kong

METHOD
ESTIMATED DELIVERY

Free Shipping
Get it Mon, Jan 13 - Thu, Jan 16

Urgent Shipping
Get it Fri, Jan 3 - Wed, Jan 8

* Business days only, excluding weekends and public holidays
* Prices include tax
* We deliver to P.O boxes & APOs through Standard shipping only

Rest of the World

METHOD
ESTIMATED DELIVERY

Europe Countries Standard Shipping
Get it Mon, Jan 13 - Thu, Jan 16

Worldwide (Including EU & US) - Express Shipping
Get it Fri, Jan 3 - Wed, Jan 8

* Business days only, excluding weekends and public holidays
* Based on your location, additional taxes may apply. Refer to Duties and Taxes for more information.
SHIPPING NOTIFICATION & TRACKING

When your order ships, you will receive a Shipping Notification email.
This email will provide you with your order ID to track your item as it makes its way to you, as well as the date your order was shipped. You can also check the status of your order online by logging into the track my order page with your Order ID and Email.
*If your order has not arrived within the estimated shipping time, or you have additional questions regarding shipping, please contact our Customer Service Representatives

DUTIES AND TAX

1. US, AU, CA, Europe
Prices include taxes and duties. There will be no additional charges upon delivery.

2. Other countries
Local duties and taxes may be applied to your package. Oak and Luna has no control over these fees. Please refer to your country's customs and import office for more information.